FAQs

FAQs

Avision Auto Glass

Have an auto glass-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is mobile auto glass repair and replacement?

    Mobile auto glass repair service and replacement is a service where a technician comes to your location to repair or replace your vehicle's glass. This convenience means you don’t have to drive to a shop, saving you time and effort.

  • How do I know if my windshield can be repaired or needs to be replaced?

    A technician here at Avision Auto Glass will assess the damage based on the size, depth, and location of the crack or chip. In our experience, small chips and cracks can be repaired if they’re less than a certain size (often around six inches for cracks and one inch for chips). Larger damage or damage in critical areas may require a full windshield replacement.

  • What should I do before the technician arrives?

    Before your windshield installation service, ensure your vehicle is parked in a safe, accessible location with enough space for the technician to work. Remove any personal items from the interior and keep the vehicle clean.

  • How long does a repair or replacement take?

    Depending on the service, our auto glass replacement company will take different amounts of time. For example, repairs typically take 30 minutes to an hour, while replacements take between one to two hours!

  • Will my insurance cover the cost?

    Many insurance policies cover auto glass repair, replacement, and car windshield replacement with little to no deductible. Contact your insurance provider to confirm your coverage and any necessary procedures for filing a claim.

  • Is the replacement glass as good as the original?

    Reputable services use high-quality, industry-standard glass that meets or exceeds the OEM (Original Equipment Manufacturer) specifications. Always confirm with your auto glass repair service about the quality of the glass they use. According to Glass.com, auto glass can last ten years or even longer with maintenance.

  • How long will I need to wait before driving my vehicle after a replacement?

    We generally recommend waiting at least one hour after a windshield replacement before driving. This allows the adhesive to cure properly, but the technician will give you specific instructions based on the adhesive used.

  • What if it rains or there’s inclement weather on the day of my appointment?

    A mobile auto glass repair service typically works in various weather conditions, but severe weather might cause delays or rescheduling. If rain is forecasted, the technician may use special techniques to ensure the job is done correctly.

  • Will a repair or replacement affect my vehicle’s safety features?

    A modern windshield replacement often has integrated safety features like sensors and cameras. A professional service will carefully handle these components during a replacement. Always verify that the safety features are recalibrated if needed after the work is completed.

  • How can I prevent future damage to my auto glass?

    To minimize future damage or a full car windshield replacement, avoid driving too close to trucks or vehicles that might kick up debris. Regularly inspect your windshield for small chips and address them promptly. Also, ensure your windshield wipers are in good condition to prevent scratches.

  • Can you repair long cracks in a windshield?

    Unfortunately, nearly all long cracks require a complete windshield replacement.

  • Do you provide any guarantee?

    At Avision Auto Glass, we take pride in the work we do and back all of our workmanship with a lifetime warranty.



  • How long does it take a repair to cure?

    The curing process is very quick and usually will only take 5-10 minutes. You can get back on the road after your windshield is repaired!

  • Do you offer mobile repairs and replacements?

    Yes, Avision Auto Glass is exclusively a mobile business, so we can service your vehicle wherever you are. We can complete both repairs and replacements almost anywhere - from work, to home, to parking lots and street parking! Contact us right away and we will work with your schedule and situation!

  • When can I expect a call back if I leave a message?

    We respond to all customers ASAP and guarantee a response within 24 hours of your call! We are hassle-free and get right down to business with all our services.

  • Do you have a warranty?

    Yes, we offer a warranty on workmanship and defects. Our team strives to deliver the highest quality work to all our customers and this includes the products we provide and the service we offer.


    All our warranties are subject for debate and go through final decision from the business owner.

  • Can you replace my windshield while I work?

    Yes, we can! As long as we have your keys and a payment method, we are able to repair or replace your windshield while you are at work.

  • Do you repair sunroofs and moonroofs?

    At this time, we do not.

  • How long after my repair/replacement do I have to wait before I wash my car?

    We recommend waiting 24 hours before washing your car. With high-pressure systems, we strongly encourage waiting 24 hours or more before washing your car.

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